{"id":1278,"date":"2022-08-23T08:16:07","date_gmt":"2022-08-23T06:16:07","guid":{"rendered":"https:\/\/www.pvg.de\/wp-management\/?post_type=jobs&#038;p=1278"},"modified":"2022-08-26T10:26:48","modified_gmt":"2022-08-26T08:26:48","slug":"helpdesk-agent","status":"publish","type":"jobs","link":"https:\/\/www.pvg.de\/wp-management\/job\/helpdesk-agent\/","title":{"rendered":"Helpdesk Agent"},"author":2,"featured_media":0,"template":"","inline_featured_image":"0","_edit_lock":"1661502265:2","_edit_last":"2","job_custom_message":"","position_title":"Helpdesk Agenten \/ Junior Administratoren f\u00fcr den First- und Second-Level-Support (m\/w\/d)","sort-position_title":"sort-left-0","position_title-custom-title":"","position_title-hide-title":"off","position_title-hide-field":"off","position_title-field-tag":"div","position_title-field-tag-title":"div","position_title-field-class":"","position_logo":"https:\/\/www.pvg.de\/wp-management\/wp-content\/uploads\/2018\/05\/PVG-WP-300x290.png","sort-position_logo":"sort-right-0","position_logo-custom-title":"","position_logo-hide-title":"off","position_logo-hide-field":"off","position_logo-field-tag":"div","position_logo-field-tag-title":"div","position_logo-field-class":"","position_employment_type":["FULL_TIME"],"sort-position_employment_type":"sort-right-1","position_employment_type-custom-title":"","position_employment_type-hide-title":"off","position_employment_type-hide-field":"off","position_employment_type-field-tag":"div","position_employment_type-field-tag-title":"div","position_employment_type-field-class":"","position_employment_begining":"ab sofort oder nach Vereinbarung","sort-position_employment_begining":"sort-right-2","position_employment_begining-custom-title":"","position_employment_begining-hide-title":"off","position_employment_begining-hide-field":"off","position_employment_begining-field-tag":"div","position_employment_begining-field-tag-title":"div","position_employment_begining-field-class":"","position_employment_duration":"unbefristet","sort-position_employment_duration":"sort-right-3","position_employment_duration-custom-title":"","position_employment_duration-hide-title":"off","position_employment_duration-hide-field":"off","position_employment_duration-field-tag":"div","position_employment_duration-field-tag-title":"div","position_employment_duration-field-class":"","position_industry":"","sort-position_industry":"sort-disabled-5","position_industry-custom-title":"","position_industry-hide-title":"off","position_industry-hide-field":"off","position_industry-field-tag":"div","position_industry-field-tag-title":"div","position_industry-field-class":"","position_job_location":"Frankfurt-Kalbach","sort-position_job_location":"sort-right-4","position_job_location-custom-title":"","position_job_location-hide-title":"off","position_job_location-hide-field":"off","position_job_location-field-tag":"div","position_job_location-field-tag-title":"div","position_job_location-field-class":"","position_description":"Die PVG Group ist u.a. ein IT-Dienstleister f\u00fcr Gro\u00dfhandel und Logistik mit Hauptsitz in Frankfurt am Main und betreibt als Corporate Service den Infrastrukturbetrieb f\u00fcr 8 Unternehmensbeteiligungen in Deutschland, Schweiz und Luxemburg. Wir leben unsere Leidenschaft f\u00fcr IT in einem wertsch\u00e4tzenden und vertrauensvollen Arbeitsumfeld. Unser Antrieb ist die Idee, gemeinsam im Team Gro\u00dfartiges f\u00fcr unsere internen Kunden zu leisten.\r\nWir setzen dabei auf die Eigenverantwortung und Lernbereitschaft unserer Mitarbeiter*innen, auf moderne Technologien und eine hohe Qualit\u00e4t im Infrastrukturbetrieb. Agiles Arbeiten, transparente Entscheidungen, eine lebendige Feedbackkultur und ein kollegiales Miteinander machen uns erfolgreich.","sort-position_description":"sort-left-1","position_description-custom-title":"","position_description-hide-title":"on","position_description-hide-field":"off","position_description-field-tag":"div","position_description-field-tag-title":"div","position_description-field-class":"","position_responsibilities":"<ul>\r\n \t<li>Annahme aller internen Anfragen zu den Themen IT und Telekommunikation in deutscher und englischer Sprache<\/li>\r\n \t<li>Klassifikation und Dokumentation von Anfragen im zentralen Ticketsystem<\/li>\r\n \t<li>\u00dcberwachung und Bearbeitung von offenen Anfragen und St\u00f6rungen im Ticketsystem<\/li>\r\n \t<li>Unterst\u00fctzung der Anwender bei der Entst\u00f6rung von Hard- und Softwareproblemen via Telefon, Remote-Support oder pers\u00f6nlich am Arbeitsplatz<\/li>\r\n \t<li>Beseitigung von IT-St\u00f6rungen bzw. 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Dann freuen wir uns auf Ihre Bewerbung bevorzugt per E-Mail. Bitte haben Sie daf\u00fcr Verst\u00e4ndnis, dass nur vollst\u00e4ndige Bewerbungen bearbeitet werden k\u00f6nnen. Hier die Checkliste f\u00fcr Ihre Bewerbung:\r\n<ul>\r\n \t<li>komplette und aussagef\u00e4hige Unterlagen<\/li>\r\n \t<li>Ihr Gehaltswunsch<\/li>\r\n \t<li>fr\u00fchester Eintrittstermin.<\/li>\r\n<\/ul>\r\nErste Fragen beantwortet Ihnen gerne die Personalabteilung:\r\n\r\nPVG Group GmbH &amp; Co. KG\r\nz.Hd. 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